Refund and Exchange
Return and Refund
The Felix Store has a smooth refund and exchange policy.
Return Policy- There are two scenarios of refund:
The Felix Store facilitates a seamless checkout experience by providing a variety of payment methods, such as COD, UPI, and debit and credit cards.
You have 10 days from the date of purchase to return any unsatisfactory merchandise for a complete, hassle-free refund.
To ensure successful return pick-up, please return the product in the same packaging as received.
If the refund is approved, we will credit the refund within 5 to 7 working days in your bank account.
Please email us at support@TheFelixStore.com if you have any questions or issues. Alternatively, you can reach us on Twitter, Instagram, or Facebook. Our goal is to assist you!